Reseller Hosting - The Basics

Setting up a fully-automated reseller hosting service from start to finish might seem daunting.

However, if set up correctly, you will be able to provide not only an industry-leading hosting service but also a fully automated service to your end clients.

The aim of this guide is to walk you, from start to finish, through the process of setting up your new reseller hosting service. At Smart, we are here to guide you through this process, if you get stuck at any stage, please log a support ticket.

Your new reseller account provides several key elements to ensure a fully automated and configurable reseller platform, which you can leverage to provide the best level of service offering on the web.

Unlike a lot of reseller providers, here at Lenasi, we have provided the tools for you to set up a bespoke solution which stands out from the crowd.

Your end customers will not know that you're reselling our service, as your offering is not just a simple clone of another reseller provider. 

Your reseller account with us has several key elements

- Custom Nameservers
- Custom cPanel URL
- WHM Packages
- WHMCS (Purchased Separately)
- WHMCS/Lenasi Domain API
- Branding & website look/feel

WebHost Manager (WHM)

WebHost Manager (WHM) is the central control mechanism for your hosting service.

WHM allows you to create hosting packages and manage your customer’s cPanel accounts.

Your WHM details are provided on your Welcome e-mail, which would have been issued when your account was set up with us.

To access WHM you can either use (replacing with your primary Lenasi reseller account domain) or (replacing SERVER with your shared server name e.g.

WebHost Manager Complete Solution (WHMCS)

WHMCS is a fully automated client billing and website solution which provides you with a system through which your customers can order hosting services, make payments to you and submit tickets if needed. WHMCS is purchased separately from

WHMCS communicates with your hosting service with us directly, via WHM.

At Lenasi, we provide you with a Domain API module for WHMCS. This allows you and your customers to order domains from within your WHMCS installation, directly into your Lenasi Hosting account.

Finally, we provide custom name servers and control panel URL for your account, along with glue records, which your clients can use to set up and point domain names to your hosting service.


How it all fits together

WHMCS/WHM/cPanel Flow

cPanel accounts - these are the individual hosting accounts that contain a specific client’s domains, websites and email accounts

WHM - this is your management system that contains all the individual cPanel accounts. This is where you specify the limits and features provided in each cPanel account via WHM Packages & Features

WHMCS - this is an optional wrapper for WHM - that provides a billing and client management solution as well as a front-end website that allows your clients to login to their hosting account with you and view their hosting packages, domains and billing. WHMCS can be fully integrated with WHM, so you can add, edit and remove clients here and any changes will be reflected in WHM.

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